FAQ

FREQUENTLY ASKED QUESTIONS

What kind of jewellery does House of Zivarish offer?
House of Zivarish offers carefully curated, heritage-inspired gold-finish jewellery designed for the modern Indian woman. Our collections include statement and traditional-inspired pieces that can be styled for festive occasions, celebrations and special moments.

Is the jewellery made of real gold?
No. Our jewellery is gold-finish fashion jewellery and is not made of solid gold. Product descriptions will clearly mention the materials and finish for each piece.

Will the jewellery look like real gold?
Our pieces are selected for their premium appearance, detailing and finish, giving you an elegant gold-inspired look without the price of fine gold jewellery.

How do I take care of my jewellery?
To maintain the finish, avoid contact with water, perfume, cosmetics, sweat and chemicals. Store each piece separately in a dry, airtight pouch or jewellery box when not in use.

Can I wear the jewellery every day?
Our pieces are designed primarily to elevate your outfits and occasions. For longer-lasting finish, we recommend following the care instructions and avoiding prolonged exposure to moisture and chemicals.

Do you offer pan-India shipping?
Yes. We ship across India. Shipping timelines and charges will be displayed at checkout.

How long will my order take to arrive?
Orders are generally dispatched within the processing time mentioned on the product/order confirmation. Delivery timelines may vary depending on your location.

Can I return or exchange my order?
Our return and exchange eligibility will be mentioned in our Returns & Refunds Policy. Please review the policy before placing your order.

What if my jewellery arrives damaged?
Please contact us as soon as possible after delivery with your order details and clear photographs/videos of the package and product. We will review the issue and assist you according to our policy.

How can I contact House of Zivarish?
You can reach us through the contact details provided on our Contact Us page. We’re happy to help with product, order and styling queries.

Can I get help choosing a piece?
Absolutely. If you’re unsure what to choose, reach out to us. We’d love to help you find a piece that complements your style and occasion.